Phoenix Against Domestic Abuse (PADA)
Our Phoenix Support Group is led by volunteers who are survivors of domestic abuse — people who understand first-hand what you may be going through.
It offers a safe space for parents to build confidence, share experiences, and access practical support alongside others in similar situations.
Guest speakers and professionals regularly join to provide additional guidance and activities. Children are welcome, with resources available to support them too.
Sessions take place in and around Welwyn and Hatfield.
Helping You Spend Time With Your Children
Contact with children can be one of the most challenging and heart-breaking elements of separation. We are here to help you get quality time with your children by working with both parties and providing a full service.
We Are With You Every Step Of The Way
We start with an initial 30-minute meeting with both parents and the children, so we can get to know everyone. We offer this in person or virtually, over Zoom for example.
Working around your schedule, we are available on weekdays, evenings, as well as weekends. To ensure you get enough quality time with your children, sessions can last up to 4 hours.
A short report is completed by us after every visit so we can track progress and display evidence, should you at any point need to. The report is shared with you.
One of our experienced family support workers will accompany you to the venue of your choice to observe the interaction between you and your child. We are not there to tell you what to do and how. We observe and offer advice and guidance only when you ask for it. We believe in a light-touch approach to enable meaningful engagement between you and your child.
Ensuring you and our family support workers are a good match is a priority for us. We take requests and ensure effective matching of staff to clients based on any particular specialisms, such as learning difficulties or disabilities, gender requests, or cultural matching.
This poster outlines the different ways individuals affected by domestic abuse can access help.
Whether you’re in crisis or looking for longer-term support, there are clear routes to safety, guidance, and care. Please share this with colleagues, clients, or display in your service setting.
Supporting You
We take both professional and self referrals. Our goal is to help and support anyone who needs us. The first step is always the hardest, but the most important.
Complete the form below and we will get back to you as soon as possible.